Be Soliflore

Privacy Policy

Effective December 26, 2018

Privacy Policy

Be Soliflore LLC ("us", "we", or "our") operates the www.besoliflore.com website (hereinafter referred to as the "Service" or the “Website”).

This page informs you of our policies regarding the collection, use and disclosure of Personally Identifiable Information and Non-Personally Identifiable Information when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.besoliflore.com/terms.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This information includes personally identifiable information (“Personally Identifiable Information”) and non-personally identifiable information (“Non-Personally Identifiable Information”).

Types of Data Collected

Personally Identifiable Information

While using our Service, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, City, ZIP/Postal code

We sometimes ask you for certain kinds of Personally Identifiable Information to provide the services you request, which could include shopping, creation of a personal shopping account (“My Account”), signing up for the Be Soliflore Newsletter, making purchases, customer service, and surveys and promotions. We may use this information to communicate with you about our products, services and promotions, but only if you have given us your consent to do so. Your Personally Identifiable Information will never be sold to anyone.  

Non-Personally Identifiable Information: Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), computer device types (e.g., personal computer, mobile device), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Non-Personally Identifiable Information: Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Non-Personally Identifiable Information: Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

Be Soliflore LLC uses the collected data for various purposes:

  • To provide and maintain our Service including, but not limited to, shopping and purchases

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues and fraud

  • To provide you with news, special offers and general information about other goods, services and events that we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Retention of Data

Be Soliflore LLC will retain your Personally Identifiable Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personally Identifiable Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personally Identifiable Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Be Soliflore LLC will also retain Usage Data, Location Data, and Tracking Cookies Data for internal analysis purposes. These data are generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personally Identifiable Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personally Identifiable Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Be Soliflore LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personally Identifiable Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Be Soliflore LLC is involved in a merger, acquisition or asset sale, your Personally Identifiable Information may be transferred. We will provide notice before your Personally Identifiable Information is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Be Soliflore LLC may be required to disclose your Personally Identifiable Information if required to do so by law (e.g., police) or in response to valid requests by public authorities (e.g,. a court or a government agency).

Legal Requirements

Be Soliflore LLC may disclose your Personally Identifiable Information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Be Soliflore LLC

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive and use reasonable efforts to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals (“Service Providers") to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics and Shopping Tools

We may use third-party Service Providers to monitor and analyze the use of our Service.

Facebook Pixel and Other Analytical/Shopping Tools

BeSoliflore.com uses Facebook Pixel. We use Facebook Pixel to detect website events such pageviews, registrations at “My Account”, checkout initiations, and other website events. Our usage of analytical and shopping tools from third party Facebook and its affiliated company Instagram in connection with BeSoliflore.com is formalized via a (1) Facebook Business Manager ID, (2) Facebook Pixel ID, and (3) Facebook Ad Account Number, all of which are registered by Be Soliflore LLC with Facebook. Be Soliflore LLC also has a business account with Instagram for @BeSoliflore, for which shopping functionality is instantiated. We use Instagram analytical tools to monitor and to improve our business.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

We may also use other analytical tools in connection with the Website to collect similar information about your visit on the Website. This information may include your computer's Internet protocol (IP) address, your browser type, whether you are visiting the Website on a personal computer or on a mobile device, your operating system, date and time information, and other technical information about your computer or mobile device. We may also track certain information about the identity of the web site you visited immediately before coming to the Website. This information is collected anonymously, and none of this information is identified with you as an individual or contains any Personally Identifiable Information.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

When you process your order at BeSoliflore.com, your payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Stripe, which provides secure and encrypted invoicing and payments processing. The Stripe Privacy Policy can be viewed at https://stripe.com/us/privacy.

You may store your payment card details at My Account at BeSoliflore.com.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. You may have reached BeSoliflore.com from a link from a third party site. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Opt-out

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mails from us you may click on the “unsubscribe” link at the bottom of any email communication sent by us. Please allow 10 business days from when the request was received to complete the removal.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect Personally Identifiable Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personally Identifiable Information, please contact us at service@besoliflore.com. If we become aware that we have collected Personally Identifiable Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions Regarding This Privacy Policy

If you have any questions about this Privacy Policy, please contact us at service@besoliflore.com.